This site (partnered with the British Inflatable Hirers Alliance - offers resources, support and forums for owners & operators of: Bouncy Castles, Inflatable Slides & Obstacle Courses, Bungee Runs, Sumo, Rodeo Bulls, Gladiator Duel, and much, much more....
home |

All BIHA members, (currently trading), must follow a Code of Conduct. It is divided into a compulsory section and also a strongly recommended section.

Please note that this Code of Conduct is designed to not only make the industry safer, but to help operators run a more professional and profitable hire business. (Please also refer to the Standard: BS EN 14960:2006 for more detailed information on Best Practice)

***Please also read the Play Safe Do's and Don'ts and also Safe use and operation of play inflatables including bouncy castles

If a member deliberately violates any of the compulsory codes of conduct (or refuses to comply) then they will forfeit their right to continue in membership, until they can prove that they can conform to the code as laid out below.

If a member violates any of the strongly recommended codes of conduct, then they may, as a result, be frowned upon by their customers & competitors and lose business.


1. All inflatables must be visually inspected at the start of each hire for any rips, holes or bulges, or signs of damage which could cause equipment failure.

2. All inflatables must be correctly staked down at all anchor points (usually minimum of 6) and guide ropes, where applicable, must be used. If the inflatable has to be sited on a hard surface such as concrete, wood or tarmac, then adequate heavy sand-bags must be attached to the anchor points to secure the inflatable. (Safety mats must also be used for entry/exit points when the inflatable is sited on a hard surface).

3. Every customer must be given a terms & conditions of hire form and either a safety cartoon sheet, or written safety/operating instructions (or similar) e.g. Every customer must be made aware of the maximum age (or height) and maximum number of users permitted on the inflatable. Also, see where some "Terms & Conditions of Hire" forms can be downloaded.

4. Electrics must be PAT tested on an annual basis. (This includes blowers, extension reels, RCD's and the electric mechanism on rodeo bulls etc.) THIS IS THE LAW. RCD's (power breakers) must always be used and installed at the source (not attached to the blower or extension reel socket).

5. Operators must NEVER hire out "toy" bouncy castles, slides or other "toy" inflatables designed or classed for domestic use. These are not strong enough for commercial hiring.

6. Operators must always ensure that the age group of the users (e.g. children) is suitable for the size and type of inflatable. (e.g. a 12ft x 12ft bouncy castle is generally considered too small to accommodate teenagers).

7. Operators must always be polite & courteous to their customers, and other inflatable hire companies they come across.

8. In the event of very windy weather (Rule of thumb: wind speeds in excess of 25mph), the inflatable must be switched off. If the inflatable is sited on a hard surface with sand-bags, then it should be switched off in windy weather (Rule of thumb: wind-speeds in excess of 15mph.) The inflatable must not be used in the event of heavy rain (light showers are ok) because they can become very slippery when wet.

9. Operators must always ensure that any exposed electrical connections are fully waterproofed prior to use. Use of specially designed waterproof outdoor electrical connections is best or rain covers designed to cover the blower, and the extension reel completely.

10. Operators must use a slip-sheet on inflatable slides (medium to large slides) to prevent users from falling through a split seam. (This requirement is not compulsory on some children's slides where the drop may be small (e.g. 3 -- 5 feet, or 1m -- 1.5m). Although, it is recommended to have slip sheets on ALL slides.

11. Operators must never knowingly sell second-hand inflatables which are in a dangerous condition through any second-hand avenues e.g. eBay, the industry message board or the BIHA newsletter/alert.

12. Operators must ensure that responsible adults will be available to supervise children while playing on their inflatables.

13. All operators must have their inflatables tested by a "competant person" at appropriate intervals (i.e. yearly).

This is a legal requirement under PUWER 1998. (Provision and Use of Work Equipment Regulations). See: The BIHA strongly recommend that this test is carried out by a PIPA or RPII registered tester - see:

Currently, the PIPA scheme (best practice) applies to bouncy castles, inflatable slides and any other non-domestic play inflatables used by children (and adults!) for bouncing and sliding.. Please see:

Strongly Recommended:

It is strongly recommended that operators provide rain-covers for their bouncy castles (especially when used by children). This provides protection from the rain and the sun. It is strongly recommended that all operators buy Public Liability insurance for their inflatables. (£1m, £2m or £5m). Since March 2004 the cost has come down significantly. Operators who choose to run their business without PL insurance are being extremely unwise and to save a few pounds a year are playing a big risk with their personal finances. As PL insurance is now relatively cheap, all operators should have it automatically. In addition, many local authorities and organisations insist that the operator has PL insurance in place before they will book an inflatable(s). It is strongly recommended that the blower is sited at least 1.2 metres (approx. 4 feet) from the outer wall of the inflatable.

4. It is strongly recommended that adequate safety mats are provided at the opening of each inflatable and at the bottom of slides. (N.B. If the inflatable is sited on a hard surface such as concrete, then providing safety mats at entry/exit points is compulsory)

  •  |tip bottom|
  •  Sponsors
  •  |survey bottom|
  •  Commercial FORUM
    • Forum for manufacturers, suppliers, repairers, testers and anyone else supplying goods or services to the inflatable hire industry.
  •  Survey
    • How many seconds does it take for your main bouncy castle website to fully load up on the small screen of your mobile phone (smart phone).
      1 - 4 seconds
      5 seconds
      6 - 10 seconds
      11 - 15 seconds
      16 - 20 seconds
      21 - 25 seconds
      26 - 30 seconds
      31 - 50 seconds
      51 - 60 seconds
      More than 1 minute

    • Show Survey Results
    • Show All Surveys
    • Do you hire out mini-marquees (AKA Gazebos, instant pop-up-shelters) and/or full-size marquees alongside your inflatables to boost cash-flow and profits?
      Thinking about it now after the wet 2012 summer
      Yes - but mini-marquees and gazebos only
      Yes - we hire out full size marquees only
      Yes - we hire out all sizes of marquees

    • Show Survey Results
    • Show All Surveys
    • You discover that one of your competitors is illegally hiring out domestic "toy" bouncy castles to the public - which could cause a serious injury to a child as they are not robust enough for commercial hiring. What action would you take?
      Just warn them that they are breaking the law
      Call Trading Standards but warning them first
      Call Trading Standards without warning them first.
      Do nothing, but wait for others to report them.

    • Show Survey Results
    • Show All Surveys
    • Do you charge your customers a "booking deposit" when they book an inflatable with you either through the phone or online? (E.g charge their credit card or ask them to send in a cheque, bank transfer or PayPal payment)
      Never - we're happy for full payment on delivery
      Sometimes - depends on the booking
      Yes - but only if they are a new customer
      Yes - for every booking, unless very short notice
      Yes - we won't deliver without a deposit up-front

    • Show Survey Results
    • Show All Surveys
    • How many bouncy castles and other play inflatables do you own which you hire out?
      3 - 5
      6 - 8
      9 - 10
      11 - 13
      14 - 16
      17 - 19
      20 - 29
      30 or more

    • Show Survey Results
    • Show All Surveys
    • Which is your most popular add-on hire product?
      Jenga (all 3 sizes)
      Giant Chess
      Giant Drafts
      Didi Cars
      Boom Blasters
      Giant dartboard
      Basketball Shooters

    • Show Survey Results
    • Show All Surveys
    • Do you charge a little extra for hiring bouncy castles to weddings? (and other very special events?)
      No, we keep the same hire price
      We charge an extra £10
      We charge an extra £20
      We charge an extra £30
      We charge an extra £40
      We charge an extra £50
      We charge an extra £60
      We charge an extra £70
      We charge an extra £80
      We increase price in accordance with their budget

    • Show Survey Results
    • Show All Surveys
    • Do you use Facebook and/or Twitter as a marketing tool to reach your local prospects and customers?

    • Show Survey Results
    • Show All Surveys
    • There are 10 main benefits of your membership to the BIHA and this sister site (BCO). Which one do you find MOST useful?
      Learning about Health & Safety / Legislation etc.
      Getting help & advice from the Discussion Forum
      Displaying the BIHA logo to increase your prestige
      Learning from the mistakes (& successes) of others
      Directory listing of your business on BIHA website
      Receiving ideas to help increase your hire profits
      Saving money on PL insurance and other services
      Getting the FREE Tip of the Week from this site.
      General sense of belonging / Less loneliness!
      Hearing about special deals etc.from manufacturers

    • Show Survey Results
    • Show All Surveys
    • Which payment methods do you accept from your customers who hire inflatables?
      Cash and Cheque only
      Cash, Cheque and PayPal only
      Cash, Cheque, PayPal and Credit/Debit cards

    • Show Survey Results
    • Show All Surveys
    • Do you ask your customers for referrals when they are happy with your inflatable hire service?
      No, never.
      No, unless the customer recommends me to a friend
      I sometimes ask for referrals
      I always ask for referrals at every hire
      I have a system to collect referrals at every hire
      I have a system & they get rewarded for referrals

    • Show Survey Results
    • Show All Surveys
    • Should hire prices of your inflatables be included on your website?
      No, I prefer people to call me to discuss prices
      Yes, but only one price e.g. From £50 per day
      Yes, all my prices are displayed on my website
      Cannot answer as I don't yet have a website

    • Show Survey Results
    • Show All Surveys
    • How much do you charge for a standard 12ft x 12ft bouncy castle (including 12 x 12's with a 4ft+ safety step) delivered LOCALLY in your town.
      £35 per day
      £40 per day
      £45 per day
      £50 per day
      £55 per day
      £60 per day
      £65 per day
      £70 per day
      £75 per day
      £80+ per day

    • Show Survey Results
    • Show All Surveys
    • What is your most profitable type of inflatable which you hire out?
      Childrens bouncy castles
      Adult bouncy castles
      Small inflatable slides (Max 6ft to platform)
      Large inflatable slides (incl. mega slides)
      Castle/slide combis
      Sumo/super hero suits
      Bungee runs
      Rodeo bulls / surf simulators / multi-rides
      Bouncy boxing / Gladiator duel
      Activity centres / Obstacle courses

    • Show Survey Results
    • Show All Surveys
    • Do you reduce hire prices in the winter?
      Only if the customer wants additional hire items

    • Show Survey Results
    • Show All Surveys
    • Do you own an Apple iPhone (e.g. 3G, 3GS or 4)

    • Show Survey Results
    • Show All Surveys
    • Has The Soaring Price Of Fuel Made You Stop Taking Bookings Further Afield?

    • View Survey Results
    • View All Surveys
  •  |foum bottom|
  •  Calendar
    • Previous Month
      May 2024
      Next Month
      Bouncy Castle Hire
  •  |Members Directory bottom|
  •  Stolen Inflatables Forum
  •  Recomended Websites
  •  Example Websites
  • What do you think of this site and it's discussion forum?
    I love it!
    I find it helpful
    It's ok I guess
    It's nothing to write home about
    I am not keen

  • Show Survey Results
  • Show All Surveys